Ashlie Empleo

Additional Info

What is your favorite part of your job? : Watching a student’s confidence grow—whether it’s through learning a new skill, discovering a resource, or simply feeling seen and supported. Some of my most meaningful moments come from working with veterans, students experiencing homelessness, and student parents. Seeing that spark of hope reignite when they realize they’re not alone is what keeps me going.

What has been (or what you hope to be) the most impactful part of your SACAC membership experience? : The connections. Whether through conferences, webinars, or informal conversations, SACAC has introduced me to inspiring professionals who challenge and support me in ways I hadn’t experienced before. I look forward to continuing to build those relationships and contributing meaningfully to this vibrant community.

What brought you to SACAC? : I was introduced to SACAC through my attendance at the NACAC 2024 conference. I was immediately drawn to the community of professionals who are deeply committed to student success. The opportunity to learn, share best practices, and stay informed about trends in college access and counseling was both inspiring and energizing. What has been (or hope to be) the most impactful part of your SACAC membership experience? The connections. Whether through conferences, webinars, or informal conversations, SACAC has introduced me to inspiring professionals who challenge and support me in ways I hadn’t experienced before. I look forward to continuing to build those relationships and contributing meaningfully to this vibrant community.

What brought you to this particular role? : I’ve always been passionate about equity in education and ensuring students have access to the resources they need to succeed. Enrolling in college is a major milestone, but retention is often challenged by basic needs insecurity. This role allows me to combine advocacy, service, and community collaboration to help students overcome those barriers and thrive.

How did you get started in this field? : My background is in psychology and social work. I spent six years counseling at-risk youth and teens, often in homes and schools, providing support in nontraditional settings. After relocating from Texas to Florida, I transitioned into higher education through a role in Student Life at FSCJ. There, I found myself counseling students in new ways—helping them navigate college life while addressing personal challenges. That experience reaffirmed my calling to be a bridge between students and the resources that can change their lives. What is your best piece of advice for someone new to the profession? Lead with empathy, curiosity, and authenticity. Every student has a story, and the more you listen, the better you’ll understand how to support them. Don’t hesitate to ask questions or lean on your colleagues—collaboration is essential. Many students are simply looking for an ally. A warm smile, a listening ear, and an open heart can make all the difference. Given unlimited time and funding, what one initiative, program, or service would you implement today for your students? I would create a comprehensive wellness and resource center that integrates mental health services, nutrition education, financial literacy, and career readiness—all under one roof. Food insecurity is just one of many barriers our students face. A one-stop hub for holistic support would allow us to expand our culture of caring and meet students where they are, in every sense.

What previous roles have you held? : Before stepping into my current role, I served as a Student Success Advisor II, where I helped launch and grow our college food pantry program. I also collaborated with faculty to create learning communities, advised student government on one of our five campuses, and led our student volunteer program—implementing an online platform to connect students with service opportunities. Each of these multifaceted roles helped shape my holistic, student-centered approach to support.

How long have you been in your current role? : I serve as the Program Coordinator at Florida State College at Jacksonville (FSCJ), where I support students through our H.O.P.E. (Helping Out People Everyday) Food Pantry program and various student success initiatives. Our mission is to address food insecurity among our diverse student population and connect them with free resources so they can thrive both in and beyond the classroom. I’ve officially held this role for 5 years, though I’ve been with the college for 10. Our food pantry has been an active resource for 8 years, and we continue to expand its capacity and impact.