Program Director, Slate Management (Slate Captain) - Florida State University

Responsible for the strategic management and development of operations based in Slate to improve efficiency and promote growth in admissions processes.

Responsible for the strategic management and development of operations based in Slate. Collaborates with admissions staff to develop new processes. Serves as a Slate Captain in our Undergraduate instance. Supports slate users from external departments. Supervises subject matter experts on the Slate team.

Responsible for building and maintaining solutions to improve efficiencies in admissions processes in Slate including form building, email notifications, file review workflow processes, query building, field and prompt creation, portal creation and maintenance, and other tasks necessary to build and maintain the CRM. Manage all aspects of data collection, reporting, and data sharing between Slate and other systems, including the planning, development, testing, training, functional maintenance, and documentation of policies and procedures. Works with Technology Operations to improve efficiency in admission processes.

Stays ahead of best practices in Slate and implements new features to improve internal productivity and the user experience. Position is responsible for the evaluation, management, and implementation of annual updates within Slate. Create and maintain documentation of new processes, policies, and application configuration.

Work collaboratively with campus partners to support the technical aspects of processes operating in Slate that impact new student enrollment.