Campus Visit Coordinator - Eckerd College

Eckerd College is currently hiring for the position of Campus Visit Coordinator to join the Enrollment Management team at our waterfront property along the Boca Ciega Bay in St. Petersburg, Florida, in our relationship-focused community. As Campus Visit Coordinator, you will serve as the public face and voice of Eckerd College to all campus visitors and callers and is responsible for timely responses to all email inquiries. 

Our Campus Visit Coordinator demonstrates a caring and friendly attitude, an overall helpful and professional demeanor, and accurate, timely information to set the stage for a positive and productive visit experience. This position is also responsible for organizing and coordinating all aspects of the on-campus visit experience, including campus tours, group tours, class visits, interviews, and professor meetings. Additionally, this position will be responsible for student data entry.

The admission team comprises a highly collaborative group of individuals who are committed to a student-centered admission process based on fit. Professional growth is encouraged through shared responsibilities within the office and in building relationships with other campus departments. Eckerd College is a proud member of Colleges That Change Lives (CTCL); learn more at ctcl.org.

Key Responsibilities

-Schedules all aspects of the individual campus visit for students to include a campus tour, faculty appointments, class visits, meeting with an Admission counselor and lunch with students. Provides timely confirmation and follow up communication to visitors.

-Greets campus visitors and College colleagues, providing a warm and friendly greeting upon arrival; assists prospective students and/or parents with questions, and initiates services appropriate for the purpose of the visit.

-Manages multi-line telephone system and the general admissions email inbox in a professional and helpful manner, providing accurate information or forwarding calls and messages to the most appropriate individual or office.

-Opens, sorts, and distributes incoming mail in a timely manner.

-Collaborates with Student Ambassador Coordinator to ensure student workers adhere to Admission Office and College policies, including tour information and customer service standards.

-Collects, records, and reports all visit and tour statistics and surveys for the Admission Office for monthly and annual reporting. 

-Assists with file maintenance and data entry into the College’s computer system and admissions CRM (Slate by Technolutions).

-Works cooperatively with the Admission staff to ensure that daily office operations are accomplished effectively and efficiently.

-Maintains a tidy, orderly, inviting, and comfortable environment within the Admission Office. The coordinator will request and coordinate maintenance services as necessary.

-Maintains working knowledge of College’s academic, co-curricular, and athletic programs as well as a detailed knowledge of College admission policies, campus and facilities, and daily events.

-Provides coverage for other operations staff duties as needed, including processing of invoices and reimbursements.

Qualifications

High School diploma or equivalency plus 2-4 years of office managerial, college admission, or reception experience.