Sr. Assistant Director, Admission Operations - Georgia Tech

The Senior Assistant Director of Admission Operations manages the execution of daily application processing, data management, and compliance review while leading a dedicated team. This position will have a focus on data integrity, processing documentation, workflow management, and technology to continuously improve admission operations. The Senior Assistant Director will actively collaborate with the SLATE CRM team and campus partners to design, maintain, and support vendor integrations and technology platforms. This role requires a detail-oriented professional who can balance multiple priorities while maintaining high standards of accuracy and efficiency in admission operations. The Senior Assistant Director will analyze operational activities, generate reports, and provide strategic analysis to support enrollment goals.

Candidates interested in this position should visit Georgia Tech Careers and apply by August 7.

Salary Range:

$70,000 - $80,000 commensurate with experience.

Location:

Georgia Tech Main Campus – Atlanta, GA

Work Experience:

A minimum of seven years of higher education work experience, including admission operations and staff management.

Preferred: Admissions operation experience within a large public university.

Knowledge:

Thorough experience and knowledge with Slate CRM and Banner SIS or similar systems.

Proficiency in admission practices, operational activities, and interpreting policies and procedures (institutional, state, and federal).

Developing standard operating procedures and documentation for operational activities.

Experience working with internal and external partners to improve admission operations.

Skills:

Proficient in Microsoft Word, Excel, Outlook, OneNote, PowerPoint, and Teams.

Strong understanding of audit, compliance, and quality control best practices.

Attention to detail and enjoys data analysis, process improvement, and workflow development.

Strong organizational and time management skills, can balance multiple priorities and tasks.

Supervisory experience, including staff development, group management, and leadership skills.

Position Competencies:

Supervises the operations team. Hire and train staff, set goals, and assess performance while encouraging professional development.

Coordinate and manage daily operational activities while maintaining high standards of accuracy and efficiency. Coordinate updates, upgrades, and implementations as needed to continuously improve admission operations.

Collaborates with colleagues and campus partners to design, maintain, and support application processing, vendor integrations and technology platforms. Actively participates and represents Undergraduate Admission in cross-functional work groups, advisory committees, and meetings.

Establishes and maintains quality control standards for indexing data and data integrity. Develop, maintain, and organize documentation on business processes and procedures into a Standard Operating Procedure (SOP) manual. Annually assess operational activities to create and/or update documentation.